Erica Lay, founder of El Crew Co, is known to many as The Honest Crew Agent, and for good reason. After decades in the industry, she's seen it all and tells it straight, so buckle up for some honest and valuable advice!
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For all aspiring superyacht steward/esses, we take a look at how to enter and get ahead in the interior department with help from the recently-launched careers guidance platform, Academy by Ephemeris.
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There is no denying the fact the superyacht industry is a fantastic one to be part of. However, at some stage or another, which is normally after a long season with demanding guests, there comes a time when the question of ‘what to do next’ springs to mind.
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For those looking to enter the superyacht industry from the outside, a career on deck represents the ultimate escape from the drudgeries of a 9-to-5 office job, thanks to its winning combination of sunlight, fresh air, physical activity and travel.
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OnboardOnline speaks to Claire Barnard, Customer Liaison Officer at Academy by Ephemeris, to dig deeper and discover more about the numerous benefits for crew in using the platform – from significant time saving, to 24/7 accessibility and many more.
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We speak to Louisa about her early years in the banking industry, her transition into the world of yachting, the challenges faced by crew in 2023, and why she believes the future is looking bright.
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In a recent survey of junior crew, Quay Crew asked what factors made them leave a yacht and what would encourage them to stay on board. The findings reveal small changes that could help yachts keep hold of great candidates.
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Introducing Academy by Ephemeris, a new superyacht career guidance platform for crew which simplifies the process by mapping out career pathways and identifying the training required to progress at every stage.
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As Head of Insight at Luxury Hospitality, Julia Rogers is an expert at uncovering your natural talents via her cupid’s arrow: The LH Dynamics talent awareness tool, which is always the first step in any new client relationship.
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We know that the rate of crew turnover is higher than most owners, managers and crew themselves would like. With it comes disruption, inefficiencies and the need to re-train; not to mention the cost.
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There are concerns among some of our PYA members regarding their legal and financial status if they are working on yachts which are Russian flagged or are owned by Russian individuals or Russian entities.
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With extensive experience organising corporate events and delivering custom incentive journeys for global companies, Shirley Janssen was surely destined to join forces with Luxury Hospitality.
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After a difficult year in which many businesses have had to adapt rapidly to stay afloat, Luxury Hospitality Management has adapted its crew training to accommodate the new normal and continues to go from strength to strength.
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Armed with tertiary qualifications in psychology and qualified in the use of psychometrics, Luxury Hospitality’s new head of client services, Ceri McVittie is an expert in understanding how people think, feel and behave.
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When it comes to hiring superyacht crew, it is important to find candidates who will not only perform their job to a high standard but who will also fit well with the rest of the crew, whilst living and working together in close quarters.
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The ability to encourage and aid strong leadership in crew regardless of their starting position on the yacht is vital to improving crew communication, cohesiveness, team efficiency and ultimately, the guest experience on board.
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As we approach the end of the European charter season, keeping crew motivated, interested and on their best game is of vital importance, it’s this time of year when crew can feel stretched or fatigued.
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With the high season now upon us, yacht crews are at their peak in their efforts to provide the ultimate guest experience and the vital role of training is in full evidence.
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Had we had been asked this question a few years back, the answer would have been quite straight forward – the number one priority for most candidates when job searching on yachts or ashore would have often been salary.
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Discovering your talents and being able to optimise them to create more motivation, stronger bonds and greater communication skills sounds like an obvious recipe for success in the workplace.
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Gender imbalance has long been a hot potato in yachting but it’s still surprising to discover that only 2% of superyacht captains are women. We spoke to three who have made it to the top to find out what it takes and what needs to change.Read More
In any normal year, new crew would head to South of France or Palma in order to pick up day work and meet captains face-to-face. However in the time of Covid, what’s been going on and what’s in store for the future of dockwalking?
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Teambuilding is a major consideration at any time of the year but particularly just ahead of the start of the yachting season when the onus is on getting every aspect of crew relations in harmony.
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Nearly five years ago, the IMO issued guidelines to all its member states aimed at introducing electronic certificates to the maritime industry. The aim was to reduce the administrative burdens caused by reliance on traditional paper certificates.
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Northrop & Johnson France’s senior charter broker Fiona Maureso is a well-known figure in the yachting industry so we asked her to share her insight on the guest experience and her view on the value of GUEST training for interior crew.
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Poor crew retention and how to solve it has been a serious talking point for a while, not least here at OnboardOnline as we look at potential pathways to remedying this enduring and costly issue.
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From what the captain is looking for to what to ask during your meeting, wilsonhalligan puts together a list of the most asked questions relating to job interviews alongside the correct answers to help crew prepare.
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In the world of Hollywood, actors have agents just as superyacht crew have crew placement agents.The difference is that yacht crew are rarely, if ever, exclusive to one agent, but could this work in our industry too?
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2020 was a year like none of us had ever experienced before. Not only did we find ourselves coming to grips with a deadly virus, each one of us no doubt experienced our own challenges within the industry we work in, whether this was from a business or crew perspective.
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With the introduction of social distancing, the traditional method of training courses has been superseded by online offerings. Luxury Hospitality Management have tailored their courses accordingly - a savvy and forward-thinking move in these increasingly unusual times.
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