Luxury Hospitality Management, known as LH, are to form a partnership with TSF for the 2018 edition. The announcement follows an initial collaboration which took place at The Superyacht Forum during last week’s METSTRADE in Amsterdam.
This newly established partnership marks a move between the two businesses to further address and recognise the importance of 7* luxury hospitality in yachting.
For LH, this cooperation with TSF not only reflects their dedication to bringing luxury hospitality to yachts and their owners through the service and experiences they receive from their onboard crew, but also represents a desire to create awareness throughout a far broader sector of the industry of the value of 7* experiences and how to truly achieve this on all levels. Based on the success of the cooperation this year, the partnership is now set to take on a more intensive and dynamic format.
LH are the leading industry experts in the field of 7* hospitality training and consultancy for staff and crew in the superyacht industry, high-end cruise sector, boutique hotels and domestic estates. Formerly known as IYS BV, LH has been co-founded by Peter Vogel and Henk Akse. Peter is renowned within these industry sectors for his commitment to the professional development of crew and interior operation.
Henk, a former chief engineer on Shell tankers, is experienced in start-ups in the maritime industry with a focus on the human factor and has held (Non-)Executive Director positions at a number of maritime multi-nationals.
The LH session at TSF 2017. Left to Right, facing the room: Peter Vogel (LH), Daan Akse (LH) and Martin Redmayne (TSF)
The company focuses on developing the Human Factor in yachting by providing 360 degree hospitality and leadership training for all crew in combination with efficient online tools to ensure that every crew member is able to operate as the best version of themselves.
In addition, they work with Captains and Management companies to establish on board department and managerial processes and provide structured team evaluation to ensure optimum performance aimed at delivering unrivalled guest satisfaction and the highest level of luxury hospitality.
“We are incredibly excited about our partnership with TSF for 2018. TSF brings together all of the key sectors of the superyacht industry and creates a very powerful platform for market specific discussions and industry critical topics. 7* luxury hospitality is the pinnacle of what superyacht owners expect and in working together with TSF we are looking forward to further developing industry wide discussions on the importance of this topic for the superyacht industry.” affirmed Peter Vogel, Co-Founder, LH.