A must-read for New World stewards and stewardesses new to the industry and to the Old World of Europe, Captain Rod Hatch takes us on a journey through France and Italy in part 1 of 'A Beginner’s Guide to European Wines'.
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While gender inequality is common in the superyacht industry, it’s very rare that people talk about it. That’s where First Officer Jenny Matthews comes in. We speak to her about the persistent gender gap in the industry, and what ...
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Is conflict good or bad? There are some people who will claim that they’ve never had a cross word with a colleague and, if true, we have to ask how they respond when they disagree with someone.
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How do those people who seem able to fit twice as much into the day as you do, or make the time to do the things you only dream of having time for, do it? If you want to manage your time more effectively, here are a few ideas to h...
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We’ve worked with a number of teams with issues from their past which still hang in the air, never to be spoken about. Then there are the conversations no one wants to have, and the obvious truths that are being avoided.
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A major attraction of Nautilus membership for yacht crew is the Nautilus International Commercial Yacht Service Record Book. If you're new to Nautilus – or new to the superyacht industry – here's how it works.
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Adjusting to land life has many challenges, beginning with feeling shell-shocked at how much time and effort day-to-day living actually requires when you’re lacking a team of stewardesses, laundrymen, deckies and chefs.
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When it comes to providing the ultimate in superyacht hospitality, technical knowledge and leadership skills are essential, but motivation is just as crucial. Luxury Hospitality have developed a full circle training approach to en...
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There’s nothing worse than setting out on a long cruise with the owner or charter guests, only to realise that your new recruit may not be as good as you thought they were. Lauren Cotton, founder of yacht crew agency, Cotton Crews...
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It's human nature to seek out people like us; we want to find our tribe. But this can’t happen if we only talk about our jobs, especially with superyacht crew who live and work together in such an intimate environment.
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Who exactly are we referring to when we talk about millennials? On board they are probably the majority of your crew, so if you’re struggling to understand what makes this new Generation Y tick, it’s time to find out.
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This article was inspired by a post in Palma Yacht Crew, asking: “How do you know when you’ve had enough? And what do you plan on doing once back on land (aside from getting a dog, obviously)?” As an ex-yachtie myself, I can total...
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Technology is being implemented into nearly all aspects of everyday life, and maritime training is no exception. One could argue whether this is positive or negative, but one thing cannot be disputed: we are well and truly in the ...
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One simple but effective tool for delivering feedback is a SWOT - an acronym for ‘strengths’ ‘weaknesses’ ‘opportunities’ and ‘threats’ - but first you need to be clear about your objectives.
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Culture is one of the great intangibles all around us. When it’s good it’s great; when it’s bad, it can negatively impact service, productivity, happiness and even health. So what determines the culture on board, and how do we cha...
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With its MCA-accredited Service Record Book and a strong history of winning employment cases, Nautilus is attracting a growing number of members in the superyacht sector. Gary Crossing looks at what the Union has to offer.
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Unfortunately, burnout is a term often associated with the yachting industry, says Karine Rayson from The Crew Coach. She hopes that if crew are more aware of the warning signs we can help ourselves and each other take preventativ...
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In 2018, Maritime UK established a Women in Maritime Taskforce to identify practical steps to increase the number of women working in the maritime sector, specifically in senior roles.
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Nautilus International contributed to a top-level meeting last month to develop a ‘roadmap’ for improving seafarer recruitment and retention practices across the global shipping industry.
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Do we truly know what it is to listen? Great leaders are great listeners and The Crew Coach, Karine Rayson, explains why. Whether you are in a leadership role or not, if you find yourself doing more talking than listening this art...
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When it opens its doors in June 2019, the new ship and port simulation centre at Warsash School of Maritime Science and Engineering will be the largest and most sophisticated maritime simulation centre in the UK.
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In December last year, an ISWAN report found 82% of the 402 crew surveyed cited low morale, 75% work over their contracted hours, while 80% of females and 54% of males reported episodes of stress.
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Have you spotted a gap in the market serving the global superyacht industry? Do you dream of starting your own business? Josh Richardson of Superyacht Tenders and Toys and Shipyard Supply Co. offers his insights on how to succeed ...
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Superyacht chefs must go above and beyond to become the best they can be, often pursuing unusual culinary courses to refine their gastronomy and give them the edge for the top jobs. Meet the yacht chefs who have taken their culina...
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“The importance of housekeeping is really underestimated”, says Renata of the Luxury Hospitality Academy. “It’s a service you don’t see but it’s always present behind the scenes. It’s the area where you can make a difference for y...
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Here is a fact about leadership that no one really wants to talk about: It’s a lot bigger than just yourself. Sure, leadership can bring bigger paychecks and more notoriety in most cases, but that’s not even close to defining what...
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Absorbing the lingo and comfortably telling the difference between sweet and dry wines is a good place to start, but to really feel confident in making a recommendation and selecting food and wine pairings, only professional train...
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Hiring youth over experience is an emotive subject that continues to rage, so much so that seasoned Captains Adrian Croft and Rod Hatch put together a survey to explore the issues further and collect some industry data. Here we pr...
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Interior crew are increasingly seeking out more specialist courses to upskill and develop their careers, and to get a better understanding of the courses steward/esses want, TCA conducted a survey at an Acrew event in La Ciotat. H...
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It's a fact that many older captains are being passed over and, while pay is often cited as the reason, in reality there may be many factors at play. Here a 53 year old captain vents his frustration and The Crew Coach offers some ...
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