Who exactly are we referring to when we talk about millennials? On board they are probably the majority of your crew, so if you’re struggling to understand what makes this new Generation Y tick, it’s time to find out.
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Technology is being implemented into nearly all aspects of everyday life, and maritime training is no exception. One could argue whether this is positive or negative, but one thing cannot be disputed: we are well and truly in the ...
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This article was inspired by a post in Palma Yacht Crew, asking: “How do you know when you’ve had enough? And what do you plan on doing once back on land (aside from getting a dog, obviously)?” As an ex-yachtie myself, I can total...
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One simple but effective tool for delivering feedback is a SWOT - an acronym for ‘strengths’ ‘weaknesses’ ‘opportunities’ and ‘threats’ - but first you need to be clear about your objectives.
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Culture is one of the great intangibles all around us. When it’s good it’s great; when it’s bad, it can negatively impact service, productivity, happiness and even health. So what determines the culture on board, and how do we cha...
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With its MCA-accredited Service Record Book and a strong history of winning employment cases, Nautilus is attracting a growing number of members in the superyacht sector. Gary Crossing looks at what the Union has to offer.
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Unfortunately, burnout is a term often associated with the yachting industry, says Karine Rayson from The Crew Coach. She hopes that if crew are more aware of the warning signs we can help ourselves and each other take preventativ...
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In 2018, Maritime UK established a Women in Maritime Taskforce to identify practical steps to increase the number of women working in the maritime sector, specifically in senior roles.
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Nautilus International contributed to a top-level meeting last month to develop a ‘roadmap’ for improving seafarer recruitment and retention practices across the global shipping industry.
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When it opens its doors in June 2019, the new ship and port simulation centre at Warsash School of Maritime Science and Engineering will be the largest and most sophisticated maritime simulation centre in the UK.
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Do we truly know what it is to listen? Great leaders are great listeners and The Crew Coach, Karine Rayson, explains why. Whether you are in a leadership role or not, if you find yourself doing more talking than listening this art...
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In December last year, an ISWAN report found 82% of the 402 crew surveyed cited low morale, 75% work over their contracted hours, while 80% of females and 54% of males reported episodes of stress.
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Have you spotted a gap in the market serving the global superyacht industry? Do you dream of starting your own business? Josh Richardson of Superyacht Tenders and Toys and Shipyard Supply Co. offers his insights on how to succeed ...
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Superyacht chefs must go above and beyond to become the best they can be, often pursuing unusual culinary courses to refine their gastronomy and give them the edge for the top jobs. Meet the yacht chefs who have taken their culina...
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“The importance of housekeeping is really underestimated”, says Renata of the Luxury Hospitality Academy. “It’s a service you don’t see but it’s always present behind the scenes. It’s the area where you can make a difference for y...
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Here is a fact about leadership that no one really wants to talk about: It’s a lot bigger than just yourself. Sure, leadership can bring bigger paychecks and more notoriety in most cases, but that’s not even close to defining what...
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Absorbing the lingo and comfortably telling the difference between sweet and dry wines is a good place to start, but to really feel confident in making a recommendation and selecting food and wine pairings, only professional train...
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Hiring youth over experience is an emotive subject that continues to rage, so much so that seasoned Captains Adrian Croft and Rod Hatch put together a survey to explore the issues further and collect some industry data. Here we pr...
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Interior crew are increasingly seeking out more specialist courses to upskill and develop their careers, and to get a better understanding of the courses steward/esses want, TCA conducted a survey at an Acrew event in La Ciotat. H...
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It's a fact that many older captains are being passed over and, while pay is often cited as the reason, in reality there may be many factors at play. Here a 53 year old captain vents his frustration and The Crew Coach offers some ...
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In an environment where service of the highest level is expected, like on board a yacht, beverage specialists are expected to go above and beyond to create ‘wow’ moments by presenting the unexpected or a unique mix that surprises ...
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The yacht industry is growing. Not only are more ships being built, they are also growing in size. A 140 metre yacht is no longer an exception. However, the larger the ship, the more crew are needed on board.
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Luxury Hospitality and Asaro are teaching yacht crew how to think outside the box in order to create bespoke events for owners and guests at the very highest level.
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The yachting industry is one of the fastest growing industries in the world, and Luxury Hospitality Academy is already taking service standards to the next level by providing the tools and guidance needed by interior crew, HODs an...
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Historically there is a hierarchy on board superyachts, and while this is certainly important, it is also an area where better results can be achieved through teamwork than ‘under a boss’.
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Working on board a superyacht certainly sounds like a dream job, and it can be. But working as crew is not for everyone. Only those who possess a service-minded attitude and who are prepared to work exceptionally hard will succeed...
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Secrets de Cuisine now offers a new training package for yacht chefs, incorporating the MCA Ship's Cook Certificate Assessment and Level 3 Food Safety Training with virtual learning environment (VLE) access, an attractively priced...
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Building on the success of the 2016 Superyacht Scholarship, The Crew Coach is delighted to announce that the 2017 edition is now open, giving four more young crew members the opportunity of a lifetime to develop their career in th...
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The first program of its kind to issue a UK MCA Officer of the Watch (Unlimited) Certificate of Competency (CoC), Warsash Superyacht Academy has introduced a new officer cadet training program tailored specifically to the superyac...
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Private aircrafts with fewer than 19 seats are not legally required to have trained cabin crew, and many yacht crew, as well as nannies and bodyguards, find themselves working on board their bosses’ private jet without any specifi...
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