As head of Insight at Luxury Hospitality, Julia Rogers is an expert in team building, helping individuals and groups to up their game by playing to their strengths. Julia explains how this works in practice, and how greater awareness of self and others is crucial to happiness and success.
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More so than previous generations, Millennials and Gen Zs expect employers to provide them with opportunities for fulfilment, meaning and the ability to give back. Rather than just a job, they are searching for purpose and the opportunity to make a difference.
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At Luxury Hospitality we recently announced our support for She of the Sea and their Diversity Pledge, making a public commitment to creating real, positive change within our organisation and across the yachting industry when it comes to gender diversity.
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Martin Mainey is a born teacher, starting out as a chemistry teacher in Istanbul and later working in senior roles in establishments of further education. He has also worked in industry and on board, always a keen observer of what makes people tick and perform to the max.
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When it comes to standing out among today’s superyacht fleet, it’s not enough to be the largest or shiniest yacht on the market. Captains and owners must shift their focus to providing the ultimate guest experience, with technical and leadership skills more essential than ever.
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Millennials began entering the workforce in the late 1990s and early 2000s, with studies showing that by 2020 they will comprise half of the American workforce, and 75 percent of the global workforce by 2025.
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Knowing what to pack for when you first step onto a yacht can seem like a daunting task and is one of the most frequently asked questions by green yacht crew. This article should serve as a handy guide on what to pack when you’re coming to look for work on yachts.
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Personal development is vital for an individual’s growth, and when it comes to working on board a superyacht, crew must keep growing and progressing so as to maintain a competitive edge in the industry.
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We set out to uncover what determines the culture on board a yacht and how to change a negative one to a positive one, from the perspectives of three experts working in this field. Here's what we found out...
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Training, qualifications and experience – these are the things we look for when hiring great crew, but what about their ability to work as a team? This is always seen as a ‘nice to have’ when in fact it’s crucial to the whole operation.
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A recent yacht crew survey has uncovered some interesting food for thought on performance reviews, with unbiased feedback, department specific training and career progression a key focus.
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In my role as a coach and mentor, I’m very aware that the biggest challenge for most of the women and men I work with is their confidence in their own abilities. Often called ‘imposter syndrome’, this is true of even the most seni...
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Crew-Glue was launched to support captains and crew by expediting the team-building process to reach a high-performance team status sooner, giving you the very best chance of success when starting your season or launching your new...
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They say success comes with insight, however insight is only achieved by seeing the world through a lens other than your own. No matter how successful you perceive yourself to be, that success is not sustainable unless you continu...
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It’s October and winter work lists are on the table, but how do you pitch an idea and get the boss to loosen the purse strings? In our experience, if you can present a solid case based on sound economics, you're more likely to get...
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Understanding the difference between perception and perspective is very important as it helps develops self-awareness and tolerance while facilitating compromise. This is never more important than when you live and work with other...
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Maritime training is in high demand and boat ownership on the Gold Coast set to treble in the next 25 years, so luckily training, licensing and certification in all areas of boating is now available at The Boat Works thanks to the...
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For all newbie yacht crew, read part 2 of Captain Rod Hatch's Beginner's Guide to European Wines - a journey through France, Portugal, Spain, Turkey, Croatia and Montenegro.
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How do you engage crew to do what needs to be done? Gone are the days where a simple “do it because I told you to!” is enough. If yacht crew don’t feel valued, empowered, or have clear and timely career progression, they will simp...
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We're seeing more and more crew leaving their jobs not because of unfair pay, but because their roles are not in alignment with their values. We guide you on how to find a job that is just right for you when the idea of finding th...
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A must-read for New World stewards and stewardesses new to the industry and to the Old World of Europe, Captain Rod Hatch takes us on a journey through France and Italy in part 1 of 'A Beginner’s Guide to European Wines'.
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While gender inequality is common in the superyacht industry, it’s very rare that people talk about it. That’s where First Officer Jenny Matthews comes in. We speak to her about the persistent gender gap in the industry, and what ...
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Is conflict good or bad? There are some people who will claim that they’ve never had a cross word with a colleague and, if true, we have to ask how they respond when they disagree with someone.
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How do those people who seem able to fit twice as much into the day as you do, or make the time to do the things you only dream of having time for, do it? If you want to manage your time more effectively, here are a few ideas to h...
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We’ve worked with a number of teams with issues from their past which still hang in the air, never to be spoken about. Then there are the conversations no one wants to have, and the obvious truths that are being avoided.
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A major attraction of Nautilus membership for yacht crew is the Nautilus International Commercial Yacht Service Record Book. If you're new to Nautilus – or new to the superyacht industry – here's how it works.
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Adjusting to land life has many challenges, beginning with feeling shell-shocked at how much time and effort day-to-day living actually requires when you’re lacking a team of stewardesses, laundrymen, deckies and chefs.
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When it comes to providing the ultimate in superyacht hospitality, technical knowledge and leadership skills are essential, but motivation is just as crucial. Luxury Hospitality have developed a full circle training approach to en...
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There’s nothing worse than setting out on a long cruise with the owner or charter guests, only to realise that your new recruit may not be as good as you thought they were. Lauren Cotton, founder of yacht crew agency, Cotton Crews...
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Who exactly are we referring to when we talk about millennials? On board they are probably the majority of your crew, so if you’re struggling to understand what makes this new Generation Y tick, it’s time to find out.
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