British Marine member and 2015’s Marina of the Year, Mayflower Marina, has again been awarded the 5 Gold Anchor Award by The Yacht Harbour Association (TYHA).
With only 99 out of nearly 500 marinas across 27 countries being awarded 5 Gold Anchor status, this prestigious accolade helps puts Mayflower Marina very firmly on the map both in the UK and worldwide as a hot spot for berthing leisure craft.
Charles Bush, Managing Director of Mayflower Marina, commented: “We are delighted that Mayflower Marina has retained its 5 Gold Anchor status; particularly as the criteria required to achieve the highest award becomes ever more challenging.
With 3 yearly reassessments and mystery shoppers in between times, we could not afford to be complacent and I am therefore extremely grateful to my dedicated team of staff who have played a significant part in our success.”
Jon White, General Manager of The Yacht Harbour Association, said: “The Gold Anchor scheme utilises expert assessors to evaluate marinas against an exacting standard which considers all operational, facility and customer service aspects of running a modern marina. The assessment also gains feedback directly from customers and utilises a mystery shop process to gain valuable insights into the customers experience delivered.
My congratulations to the Mayflower Marina team for this excellent achievement and for providing such a high quality experience for their customers.”