Yachting News » Business » Mayflower Marina Receives TYHA's Gold Anchor Award

Mayflower Marina Receives TYHA's Gold Anchor Award

britishmarine logo v2

British Marine member and 2015’s Marina of the Year, Mayflower Marina, has again been awarded the 5 Gold Anchor Award by The Yacht Harbour Association (TYHA).

With only 99 out of nearly 500 marinas across 27 countries being awarded 5 Gold Anchor status, this prestigious accolade helps puts Mayflower Marina very firmly on the map both in the UK and worldwide as a hot spot for berthing leisure craft.

Charles Bush, Managing Director of Mayflower Marina, commented: “We are delighted that Mayflower Marina has retained its 5 Gold Anchor status; particularly as the criteria required to achieve the highest award becomes ever more challenging.

5 GA Award 003 2

With 3 yearly reassessments and mystery shoppers in between times, we could not afford to be complacent and I am therefore extremely grateful to my dedicated team of staff who have played a significant part in our success.”

Jon White, General Manager of The Yacht Harbour Association, said: “The Gold Anchor scheme utilises expert assessors to evaluate marinas against an exacting standard which considers all operational, facility and customer service aspects of running a modern marina. The assessment also gains feedback directly from customers and utilises a mystery shop process to gain valuable insights into the customers experience delivered.

My congratulations to the Mayflower Marina team for this excellent achievement and for providing such a high quality experience for their customers.”

Post your comment

You cannot post comments until you have logged in.

Login to post a comment


No one has commented on this page yet.

RSS feed for comments on this page | RSS feed for all comments



Search articles with keywords