Positive Vibes at the GUEST Event in Antibes

Posted: 1st Aug 2017

Written by: Sophie Leach

During the summer in Antibes, a selection of junior and senior interior crew congregated at the Royal Hotel to participate in a day of training workshops offered by GUEST, the yachting industry standard for interior training. From... Read More

Total Superyacht App - The Future of Interior Operations

Posted: 23rd Feb 2017

Written by: Jodie Clarke

When it comes to interior operations, there has never been a more powerful or simple-to-use piece of software that encompasses everything from SOPs, familiarizations and training to crew certificates and hours of rest. The Total S... Read More

Interior Training: Old School with a Modern Twist

Posted: 27th Jan 2017

Written by: OnboardOnline

When it comes to high end hospitality, etiquette and manners are timeless fundamentals. But fashions change, and owners are also getting younger, perhaps with different expectations. Does this pose a challenge for interior trainer... Read More

Christmas Roundup from Steward/ess Tips

Posted: 19th Dec 2016

Written by: Isobel Odendaal

As Christmas is fast approaching, this is one of the busiest times of the year for many yachts so we've put together some of our most popular Christmas ideas and suggestions from our Facebook group, Yacht Stewardess Tips. Read More

Raising the Bar in Superyacht Hospitality

Posted: 1st Dec 2016

Written by: Sam Watson

Over the years we’ve seen a shift from selling superyachts to selling the ultimate experience which, by definition, puts the spotlight on luxury hospitality. However, according to Peter Vogel of Luxury Hospitality Management, the ... Read More

Help! My Guests are Seasick

Posted: 4th Aug 2016

Written by: Isobel Odendaal

Many years ago a female guest walked on board and announced that she was going to be seasick the entire trip and that her children were forcing her to come along on this charter. I had the unfortunate experience an hour or so lat... Read More

Caroline Rossy: A Life After Yachting

Posted: 2nd Aug 2016

Written by: OnboardOnline

Caroline Rossy is one of those people who reminds you that everything in life is a choice, up to a point. An ex-stew, she knows a thing or two about the challenges of moving ashore and, recognizing a common problem, she put her ex... Read More

When Your Dream Job Goes Wrong

Posted: 6th Jul 2016

Written by: Alison Rentoul

Q: Katie, Stewardess, 24: “I saved up for so long to come to Antibes and get a stewardess position, but now I have one I’m not enjoying it at all! It feels bad even admitting it - but I can’t bear the lack of freedom onboard and I... Read More

You Know You're a Superyacht Steward/ess When...

Posted: 21st May 2016

Written by: Isobel Odendaal

For this column, I'm stepping away from the educational side of Facebook group, Yacht Stewardess Tips, and I'm taking a light-hearted look at our ‘more serious’ personality (dis)orders and how these affect us each and every day, e... Read More

Interview: Superyacht Scholarship Winner - Zhara Bathe

Posted: 15th May 2016

Written by: OnboardOnline

Chosen from a total of 263 applicants from all over the world, Zhara Bathe was the Interior and Grand Prize winner of the Superyacht Scholarship Competition launched by Alison Rentoul, The Crew Coach. Just two months on and Zhara ... Read More

Fitting Out a New Build: Linen & Tableware

Posted: 18th Mar 2016

Written by: Jodie Clarke

The rate of expansion in our industry in the last twenty years, combined with natural attrition, has resulted in a shortage of experienced interior crew. Training opportunities have certainly improved, and relevant experience alwa... Read More

Interior Training: Strive to be the Best

Posted: 27th Jan 2016

Written by: Karen Hockney

When it comes to interior, crew and leadership skills training, there aren’t many individuals with more passion or zest for the business than Peter Vogel. A veteran who managed Paul Allen’s superyacht stable for nine years, Peter ... Read More

5 Reasons to Study a WSET Wine Course

Posted: 25th Jan 2016

Written by: Emma Laval

Are you a stew or stewardess and thinking of completing a course during the winter? Why not learn all about wine and spirits by completing WSET Wine & Spirits qualification. Riviera Wine are offering these internationally recognis... Read More

When Life Hands You Lemons... Get Cleaning!

Posted: 10th Aug 2015

Written by: Isobel Odendaal

I always tell my students at the Steward/ess course that Grandma had the right idea – she used basic ingredients in the house, such as glycerine, soap made from animal fat (see definition Boerseep) baking soda, vinegar, sunshine, ... Read More

Pursers: Financial Software to Balance the Books

Posted: 17th Jul 2015

Written by: Jodie Clarke

A Purser’s training for bookkeeping is challenging because many different software platforms are used on board yachts. Specific financial reporting requirements are determined by whoever manages the yacht and there is enormous var... Read More

Guest Gifts & Theme Nights - Part Three

Posted: 8th Jul 2015

Written by: Isobel Odendaal

Carrying on from Great Theme Nights - Part Two, here are some ideas for impromptu theme nights as well as great ideas for turn-downs and guest gifts. Read More

Great 'Theme Nights' for Charter Guests - Part Two

Posted: 20th Jun 2015

Written by: Isobel Odendaal

Carrying on from Great Theme Nights - Part One, here are some additional tried and tested, popular themes that will ensure owners and charter guests enjoy a memorable time on board. As we need to keep the children happy too, let's... Read More

Great 'Theme Nights' for Charter Guests - Part One

Posted: 8th Jun 2015

Written by: Isobel Odendaal

Some Steward/esses possess a natural flair and creativity and can dream up a theme evening in a matter of minutes. A frequently asked question on my Facebook group, ‘Yacht Stewardess Tips’, is regarding classy theme ideas, especi... Read More

Penum Yacht Interior Mentor Program

Posted: 5th May 2015

Written by: Penum

We are excited to launch the “Penum Yacht Interior Mentor Program”.The goal of this informal program, is to connect established Yacht Interior Managers/Chief Stews with Second Steward/esses and other aspiring Yacht Steward/esses. Read More

Tips on How to Book an Artist Onboard

Posted: 2nd Apr 2015

Written by: Acrew/ Onno Ebbens

I still remember the first time I booked an artist. We needed a DJ for an event in Turkey and I started Googling and asked around. Luckily one of my friends knew some really good DJ’s and put me in touch with them. Read More

The Crew Academy GUEST Courses

Posted: 11th Mar 2015

Written by: Lauren Williams

This month, OnboardOnline was invited to attend a lunch for the Crew Academy PYA accredited GUEST Level 2 Interior Training course. Rather than outdated and unrealistic theory training, The Crew Academy uses a villa with a realist... Read More

Vanquish with Vinegar!

Posted: 13th Feb 2015

Written by: Isobel Odendaal

Keeping within the spirit of natural cleaning products that I have been discussing over the past few columns, it would be almost irresponsible of me not to dedicate an entire column to the most magic natural cleaner of all – good ... Read More

PYA Guest Awareness Programme

Posted: 13th Feb 2015

Written by: Karen Hockney

What will it take for yachting to see that interior training is commercially viable? If the reaction from the first PYA GUEST Awareness Workshop held earlier this week is anything to go by, the industry is slowly but surely waking... Read More

Laundry Disasters and Stain Removal

Posted: 4th Dec 2014

Written by: Isobel Odendaal

As promised in our previous article in September, this month, we are focusing on undoing some of those laundry horrors that many of you have had to deal with. Read More

Be My GUEST: Why Interior Courses are Vital

Posted: 9th Nov 2014

Written by: Jo Morgan

Like many others, I thought that interior training courses were unnecessary money-spinners, after all, we all managed fine without these courses before, didn’t we? Well I’m not sure that most of us did, not at the beginning of our... Read More

Is Technology Killing Hospitality?

Posted: 31st Oct 2014

Written by: Isobel Odendaal

When I was in yachting – back in the day – my laptop weighed more than my aeroplane luggage allowance, a cell phone was something you kept in your cabin all season and needed dusting off at the end of the summer, we still used to ... Read More

4 Essential Cocktails in 5 Easy Steps

Posted: 10th Oct 2014

Written by: Lauren Williams

We've got four cocktails that cover all the taste bases. If you learn to make them well, you'll pleasantly surprise your guests every time. (And the crew probably won't mind being your guinea pigs.) Read More

PYA Table Setting Competition: Monaco Glam

Posted: 9th Oct 2014

Written by: Lauren Williams

This year at Monaco Yacht Show the PYA held their first ever table setting competition. OnboardOnline were invited to cover the event, following the judges on their journey through various interpretations of the theme ‘Monaco Glam... Read More

Stew Disasters!

Posted: 22nd Sep 2014

Written by: Isobel Odendaal

Steward/esses work in an environment where a 'disaster' is something that people on land might discount as merely a little accident, but for yacht crew, could spell the end of their job. Read More

When Would You Walk?

Posted: 27th Aug 2014

Written by: Bianca Meyjes

I stood on the dock in the baking summer heat, with my bags next to me and nowhere to go. I'd never jumped ship before that day, and had never thought I would. Read More

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