Crew

Superyacht Chef Duncan Biggs on Why Knowledge is Power

Posted: 23rd Sep 2020

Written by: Gemma Fottles

Starting out as yacht crew and working his way up to head chef on iconic boats such as 113-metre Luna, Duncan Biggs has always had a passion for knowledge. In 2015 he co-founded Ocean Wave Monaco to educate aspiring superyacht chefs and pay it forward. Read More

Nine Service Qualities that Define Luxury Hospitality

Posted: 22nd Sep 2020

Written by: Sam Watson

At Luxury Hospitality we believe nine Service Qualities make exceptional guest service possible. Here the team at LH describes what each Service Quality means to them and their significance in practice. Read More

Lynne Edwards - Reflecting on an Industry State of Mind

Posted: 21st Sep 2020

Written by: Sam Watson

At the height of the pandemic, the world of yachting began discussions behind the scenes about our lives and the future of the planet. Unsurprisingly, mental health also came to the fore and Lynne Edwards of Luxury Hospitality shared her candid view on the industry’s way forward. Read More

Captains - Common Leadership Issues On Board

Posted: 8th Sep 2020

Written by: OnboardOnline

The management consultant, Peter Drucker, famously said: "Management is doing things right; leadership is doing the right things." Putting this into context, leadership coach Martin Mainey steps on board to answer some common questions raised by captains in relation to their crew. Read More

Managing Yacht Crew Rotations

Posted: 1st Sep 2020

Written by: Sam Wheaton

Rotational positions are becoming more common and naturally they are very popular with crew seeking a greater work life balance. Efficient handovers are key, and nowadays there is a raft of software and tools available to ensure they work smoothly. Read More

Video Interviews: Top Tips for Crew

Posted: 1st Sep 2020

Written by: Nicola Morgan

Video interviewing is not new, but with the recent pandemic and the subsequent boom of video calling platforms such as Zoom or Teams, they are rapidly becoming mainstream for crew interviews. Read More

Choosing Your Yacht's AV/IT System - 7 Things to Consider

Posted: 14th Aug 2020

Written by: Ryan Porter

Despite there being such a high demand for it, the word ‘reliability’ is consistently overlooked when sourcing a new AV/IT system. Ryan Porter highlights the seven parts to consider, all of which play a vital role in the overall outcome of any integration or systems upgrade. Read More

Mastering the Art of Shiphandling

Posted: 13th Aug 2020

Written by: Captain Brendan O’Shannassy

After emergencies, shiphandling is a question I am always asked about. Not because it is the most important, but it's a black art to those not in the maritime profession, so I'm going to discuss my own shiphandling journey and the impact that a mentor made to this. Read More

Superyacht Captaincy - Myth Busting HELM

Posted: 13th Aug 2020

Written by: Commander Sean O’Reilly (aka Horatio Hardy)

The biggest, single subject in the professional syllabus at most naval colleges is leadership. In the commercial world, it’s rather catchily known as HELM, the purpose (and value) of which is still often misunderstood. Instructor and mentor Sean O'Reilly explains. Read More

The Future of Onboard Connectivity

Posted: 12th Jul 2020

Written by: Ryan Porter

With the world seemingly opening up again after the pandemic, who among us isn't interested in faster, more reliable and significantly cheaper connectivity? There are some universal limitations, but most owners could save a fortune and enjoy a better experience with minimal capital outlay. Read More

How to Compile an Interior Manual for Steward/esses

Posted: 12th Jul 2020

Written by: Isobel Odendaal

A crucial part of managing a successful interior team, whatever the size of the yacht, is to compile a useful and comprehensive steward/ess training manual. Here are some suggestions on what should be included. Read More

Shorebased vs Crew Recruitment

Posted: 10th Jul 2020

Written by: Nicola Morgan

Recruitment within the yachting industry is somewhat different to more 'mainstream' recruitment, and if you are someone who uses yacht recruitment agencies, there are a few differences that you need to be aware of. Read More

Sexual Harassment in the Superyacht Industry 2020

Posted: 1st Jul 2020

Written by: Lynne Edwards

I wrote an article for OnboardOnline back in 2015 discussing the extent of sexual harassment in the superyacht industry, but how has this changed five years on? We can expect to have seen some significant changes in all aspects of the industry. Read More

Prevent Fires On Board with Preventative Maintenance and Documentation

Posted: 29th Jun 2020

Written by: Sam Wheaton

News travels quick. Maybe it’s because we live in an age of the creating and sharing information that we are hearing of more and more fires on board yachts. Most crewmembers out there will know of someone who has had an encounter with an onboard fire incident. Read More

Charity Matters: Superyachts Giving Back

Posted: 12th Jun 2020

Written by: Karen Passman

More so than previous generations, Millennials and Gen Zs expect employers to provide them with opportunities for fulfilment, meaning and the ability to give back. Rather than just a job, they are searching for purpose and the opportunity to make a difference. Read More

The Importance of a Superyacht’s Vision Statement

Posted: 8th Jun 2020

Written by: Captain Brendan O’Shannassy

Last month on OnboardOnline I talked about the best models of yacht management, and referred to the importance of a vision statement to guide the yacht’s efforts. This generated a lot of reader interest and in response I will unpack this a bit further. Read More

The Importance of Building Diverse Teams

Posted: 6th Jun 2020

Written by: Luxury Hospitality

At Luxury Hospitality we recently announced our support for She of the Sea and their Diversity Pledge, making a public commitment to creating real, positive change within our organisation and across the yachting industry when it comes to gender diversity. Read More

Managing Maintenance On Board Post COVID-19

Posted: 21st May 2020

Written by: Sam Wheaton & Matt Hyde

The impacts of COVID-19 have reached far and wide within the yachting community. Owners, suppliers and crew alike have all been impacted in recent months, causing a revaluation of how different elements of the industry interact. Read More

What is Yacht Management and What Should it Be?

Posted: 14th May 2020

Written by: Captain Brendan O’Shannassy

There was a time when I shared the view that yacht management reduces the ability of good yacht captains to deliver their service to yacht owners. Now with more experience and maturity, I see the view that management is not essential was wrong. Captains should not work in isolation. Read More

Yacht Crew Help - ISWAN Achieves Target to Build Crew Mental Health Portal

Posted: 7th May 2020

Written by: Naomi Chadderton

This week 'An Hour with Colin Squire' was dedicated to the topic of mental health, helping to raise funds for ISWAN to develop a new portal specifically for superyacht crew. Today Colin is delighted to announce that the target has been reached but donations are still welcome! Read More

Crew Talk: UNCENSORED with Marien Sarriera

Posted: 27th Apr 2020

Written by: Naomi Chadderton

A show designed to tackle the tougher issues that many crew face while working on board superyachts, UNCENSORED with Marien Sarriera takes an honest, hard-hitting look at topics from work harassment and sexual abuse to mental health, substance abuse and more. Read More

How Yoga and Meditation can Help During Lockdown

Posted: 24th Apr 2020

Written by: Reni Horvath

Physical isolation and the fear of an uncertain future can lead to strong emotions and increased anxiety, so in the following article I would like to introduce you to the power of conscious breath, yoga and meditation in managing mental health. Read More

The Crew Coach Discusses Mental Health with Damian Chaparro

Posted: 14th Apr 2020

Written by: Karine Rayson

The Crew Coach, Karine Rayson, discusses everything from alcohol addiction and managing your wellbeing when living in confined spaces to social media addiction in a three-part interview with Damian Chaparro, the co-founder of the Aroha retreat. Read More

Luxury Hospitality: Creating 7-Star Teams

Posted: 1st Apr 2020

Written by: Naomi Chadderton

When it comes to standing out among today’s superyacht fleet, it’s not enough to be the largest or shiniest yacht on the market. Captains and owners must shift their focus to providing the ultimate guest experience, with technical and leadership skills more essential than ever. Read More

Work Harassment: UNCENSORED with Marien Sarriera

Posted: 27th Mar 2020

Written by: Naomi Chadderton

In a bid to address some of the taboos in the superyacht industry, UNCENSORED is a show where crew can openly discuss ‘difficult topics’, hosted by Marien Sarriera and broadcast on Yachting International Radio. The show is honest, hard-hitting and, as the name suggests –uncensored. Read More

The Crew Coach Guide on How to Manage in a Crisis

Posted: 24th Mar 2020

Written by: Karine Rayson

To help crew overcome the distress and help manage your reactions in a crisis, The Crew Coach has put together a comprehensive guide on how to manage in a crisis as no one is ever really prepared, and for the most part, it is unexpected. Read More

Stew Tips: Taking Care of Yourself During the Charter Season

Posted: 30th Jan 2020

Written by: Isobel Odendaal

Isobel Odendaal knows how difficult it is to switch off and relax on charter, but as an ex-chief stewardess she has some insider tips on how to take care of yourself and restore your energy reserves so you can give your all to the guests. In this second part of her advice on crew wellbeing, sheurges crew to put their feet up, literally, as she shares her tried and tested advice for revitalising tired legs and feet. Read More

The Importance of Self Development for Yacht Crew: Round Up

Posted: 29th Jan 2020

Written by: Naomi Chadderton

Personal development is vital for an individual’s growth, and when it comes to working on board a superyacht, crew must keep growing and progressing so as to maintain a competitive edge in the industry. Read More

Perspectives on Onboard Culture: Round Up

Posted: 23rd Jan 2020

Written by: Naomi Chadderton

We set out to uncover what determines the culture on board a yacht and how to change a negative one to a positive one, from the perspectives of three experts working in this field. Here's what we found out... Read More

The Millennial Landscape in the Superyacht Industry

Posted: 21st Jan 2020

Written by: Naomi Chadderton

Millennials began entering the workforce in the late 1990s and early 2000s, with studies showing that by 2020 they will comprise half of the American workforce, and 75 percent of the global workforce by 2025. Read More

x

Search articles with keywords