Posted: 16th April 2019 | Written by: Nautilus International
Nautilus contributed to a top-level meeting last month to develop a ‘roadmap’ for improving seafarer recruitment and retention practices across the global shipping industry. Delegates agreed that there should be a ‘creative approach’ to ‘attract a sufficient number of quality new entrants and retain experienced seafarers – including women seafarers and other under-represented groups’.
Posted: 28th March 2019 | Written by: Karine Rayson
Do we truly know what it is to listen? Great leaders are great listeners and The Crew Coach, Karine Rayson, explains why. Whether you are in a leadership role or not, if you find yourself doing more talking than listening this article has relevant insights for you.
Posted: 28th March 2019 | Written by: Lars Lippuner
When it opens its doors in June 2019, the new ship and port simulation centre at Warsash School of Maritime Science and Engineering will be the largest and most sophisticated maritime simulation centre in the UK, making hundreds of ship models available for the cadets and maritime professionals who come to train each year.
Posted: 28th February 2019 | Written by: Karen Passman
In December last year, ISWAN revealed disappointing findings from a study into crew welfare in the superyacht industry. A shoreside organisation revealing similar findings would be under investigation by a raft of governing bodies, yet the superyacht industry remains in a bubble decades behind. The question is why, and how do we change it?
Posted: 25th September 2018 | Written by: Josh Richardson
Have you spotted a gap in the market serving the global superyacht industry? Do you dream of starting your own business? Josh Richardson of Superyacht Tenders and Toys and Shipyard Supply Co. offers his insights on how to succeed at serving a demanding market.
Posted: 19th June 2018 | Written by: Chrissie McClatchie
In the yachting industry every aspect of service must be impeccable with the utmost commitment to excellence. The galley is no different and superyacht chefs go above and beyond to become the best they can be, often pursuing unusual culinary courses to refine their gastronomy and give them the edge for the top jobs. Meet the yacht chefs who have taken their culinary skills to the next level.
Posted: 3rd April 2018 | Written by: Nienke Oort
A lot of emphasis is put on delivering immaculate service on board, but impeccable housekeeping is just as important.“The importance of housekeeping is really underestimated”, says Renata of the Luxury Hospitality Academy. “It’s a service you don’t see but it’s always present behind the scenes. It’s the area where you can make a difference for your guests and provide a seven-star service instead of five or six stars.”
Posted: 18th January 2018 | Written by: Nienke Oort
Absorbing the lingo and comfortably telling the difference between sweet and dry wines is a good place to start, but to really feel confident in making a recommendation and selecting food and wine pairings only professional training and lots of practice will do the trick.
Posted: 3rd January 2018 | Written by: OnboardOnline
The publication of an article by Alison Rentoul last November, 'Hiring Captains: Youth Over Experience', caught the crest of a wave and sparked widespread debate on social media. It's an emotive subject that continues to rage, so much so that seasoned Captains Adrian Croft and Rod Hatch put together a survey to explore the issues further and collect some industry data. Here we present a summary of the findings.
Posted: 21st December 2017 | Written by: Elizabeth Dann
Building on the success of the GUEST Program, interior crew are increasingly seeking out more specialist courses to upskill and develop their careers. To get a better understanding
of the courses Steward/esses want, TCA recently conducted a survey at an Acrew event in La Ciotat and here we present the results.