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Luxury Hospitality Academy

We believe in the power of humans; we believe in helping everyone develop the best version of themselves

The Luxury Hospitality Academy empowers crew to deliver Seven Star Hospitality, providing Leadership and Service Training for individuals and teams aboard and ashore.
20170727 Luxury Hospitality Logo LH Academy trademark
  • 23.1.renata 1
  • project blue 9734 1

Location Information

Rivierdijk 400
Hardinxveld-Giessendam
3372 BT
Netherlands

Regions Serviced

  • World Wide

Products / Services

  • 360 Solution - Full Circle Approach to Hospitality
  • Service Specialist Training
  • Leadership & Management Training
  • 1 Day Team Building & Communication Training
  • Beverage Specialist Training

Description

Yachting prides itself on delivering the finest hospitality on earth. But this is only an aspiration without the proper training and motivation to deliver such excellence.

We pride ourselves in helping you achieve this motivation, empowering you and your team to deliver Seven Star Hospitality. The shipyard builds the yacht, we help you build the people. Through our training courses onboard and ashore, for individuals or the entire crew, this is what we're about:

Building High Performing Teams

Leadership Specialist Chris Alder talks about the different levels of leadership which form the basis of our three day Leadership Training course: Personal Leadership, Interpersonal Leadership and Team Leadership: 

Service Skills and Expert Product Knowledge

Alongside our friends at We Supply Yachts we produce a range of useful content to support your product knowledge and up your service skills. You can also join us on one of our popular Service Specialist training courses.

Inspiring Motivation to be the Best!

 

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Meet our new Customer Relations Executive Martine!

Martine foto
Please meet Martine van der Velde-O'Brien, our new Customer Relations Executive at Luxury Hospitality Academy. Martine understands what is involved in delivering the highest standards of service, in particular the protocols surrounding etiquette and discretion when serving the world’s wealthiest individuals.
Martine was employed for several years as Chief Stewardess onboard private and charter vessels. Before working in luxury yachting, Martine was employed as Hospitality Manager for a recognised chain of restaurants in Amsterdam, The Netherlands.
“I am very thankful and excited to start this new journey with Luxury Hospitality Academy. To have the opportunity to continue developing my own skills, and to discover qualities and strengths I didn't know I had, is truly amazing. At the Academy we support our students to gain that same experience.
On completion of a course here at the Academy, our participants are more knowledgeable and confident. I can’t wait to meet the adventurous crew out there and get them even more excited about this wonderful industry they have entered,” says Martine.
Luxury Hospitality Academy offers specialised training programs to inspire excellence in service by developing 7-star caring hospitality professionals.
"We are excited to welcome Martine to our team. She is the perfect addition and, with her impressive background and experience, will focus on building long-term relations with both new and current clientele,” says CEO Peter Vogel.

Links & References

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