Crew Life » Career & Training

Career & Training

Luxury Hospitality: Creating 7-Star Teams

Posted: 1st Apr 2020

Written by: Naomi Chadderton

When it comes to standing out among today’s superyacht fleet, it’s not enough to be the largest or shiniest yacht on the market. Captains and owners must shift their focus to providing the ultimate guest experience, with technical and leadership skills more essential than ever. Read More

The Crew Coach: Packing Essentials for New Yacht Crew

Posted: 15th Feb 2020

Written by: Alison Rentoul

Knowing what to pack for when you first step onto a yacht can seem like a daunting task and is one of the most frequently asked questions by green yacht crew. This article should serve as a handy guide on what to pack when you’re coming to look for work on yachts. Read More

The Millennial Landscape in the Superyacht Industry

Posted: 15th Feb 2020

Written by: Naomi Chadderton

Millennials began entering the workforce in the late 1990s and early 2000s, with studies showing that by 2020 they will comprise half of the American workforce, and 75 percent of the global workforce by 2025. Read More

The Importance of Self Development for Yacht Crew: Round Up

Posted: 29th Jan 2020

Written by: Naomi Chadderton

Personal development is vital for an individual’s growth, and when it comes to working on board a superyacht, crew must keep growing and progressing so as to maintain a competitive edge in the industry. Read More

Perspectives on Onboard Culture: Round Up

Posted: 23rd Jan 2020

Written by: Naomi Chadderton

We set out to uncover what determines the culture on board a yacht and how to change a negative one to a positive one, from the perspectives of three experts working in this field. Here's what we found out... Read More

Preparing your Yacht Crew Team for the Season

Posted: 14th Jan 2020

Written by: Sara Ballinger

Training, qualifications and experience – these are the things we look for when hiring great crew, but what about their ability to work as a team? This is always seen as a ‘nice to have’ when in fact it’s crucial to the whole operation. Read More

A Case for Crew Performance Reviews

Posted: 9th Dec 2019

Written by: Jenny Matthews

A recent yacht crew survey has uncovered some interesting food for thought on performance reviews, with unbiased feedback, department specific training and career progression a key focus. Read More

How to Build Confidence

Posted: 27th Nov 2019

Written by: Sara Ballinger

In my role as a coach and mentor, I’m very aware that the biggest challenge for most of the women and men I work with is their confidence in their own abilities. Often called ‘imposter syndrome’, this is true of even the most seni... Read More

How to Build High-Performing Teams

Posted: 21st Nov 2019

Written by: Sara Ballinger

Crew-Glue was launched to support captains and crew by expediting the team-building process to reach a high-performance team status sooner, giving you the very best chance of success when starting your season or launching your new... Read More

Here's Why Successful People Have Mentors

Posted: 4th Nov 2019

Written by: Karine Rayson

They say success comes with insight, however insight is only achieved by seeing the world through a lens other than your own. No matter how successful you perceive yourself to be, that success is not sustainable unless you continu... Read More

How to Get the Yacht Owner On Board with your Idea

Posted: 30th Oct 2019

Written by: Jenny Mathews & Natasha Ambrose

It’s October and winter work lists are on the table, but how do you pitch an idea and get the boss to loosen the purse strings? In our experience, if you can present a solid case based on sound economics, you're more likely to get... Read More

Managing Perception vs. Perspective On Board

Posted: 24th Oct 2019

Written by: Sara Ballinger

Understanding the difference between perception and perspective is very important as it helps develops self-awareness and tolerance while facilitating compromise. This is never more important than when you live and work with other... Read More

Top Training for Crew at all Levels at The Boat Works

Posted: 24th Oct 2019

Written by: Naomi Chadderton

Maritime training is in high demand and boat ownership on the Gold Coast set to treble in the next 25 years, so luckily training, licensing and certification in all areas of boating is now available at The Boat Works thanks to the... Read More

Beginner’s Guide to European Wines for Yacht Crew: Part 2

Posted: 14th Oct 2019

Written by: Captain Rod Hatch

For all newbie yacht crew, read part 2 of Captain Rod Hatch's Beginner's Guide to European Wines - a journey through France, Portugal, Spain, Turkey, Croatia and Montenegro. Read More

Inspiring and Motivating Crew Across Generations

Posted: 8th Oct 2019

Written by: Karen Passman

How do you engage crew to do what needs to be done? Gone are the days where a simple “do it because I told you to!” is enough. If yacht crew don’t feel valued, empowered, or have clear and timely career progression, they will simp... Read More

How to Choose the Perfect Job for you

Posted: 7th Oct 2019

Written by: Karine Rayson

We're seeing more and more crew leaving their jobs not because of unfair pay, but because their roles are not in alignment with their values. We guide you on how to find a job that is just right for you when the idea of finding th... Read More

Beginner’s Guide to European Wines for Yacht Crew: Part 1

Posted: 2nd Oct 2019

Written by: Captain Rod Hatch

A must-read for New World stewards and stewardesses new to the industry and to the Old World of Europe, Captain Rod Hatch takes us on a journey through France and Italy in part 1 of 'A Beginner’s Guide to European Wines'. Read More

Conflict Happens and Here’s how to Deal with it

Posted: 16th Sep 2019

Written by: Karen Passman

Is conflict good or bad? There are some people who will claim that they’ve never had a cross word with a colleague and, if true, we have to ask how they respond when they disagree with someone. Read More

Jenny Matthews Talks Female Empowerment

Posted: 16th Sep 2019

Written by: Naomi Chadderton

While gender inequality is common in the superyacht industry, it’s very rare that people talk about it. That’s where First Officer Jenny Matthews comes in. We speak to her about the persistent gender gap in the industry, and what ... Read More

Work Smarter, Not Faster: Time Management Tips

Posted: 9th Sep 2019

Written by: Karen Passman

How do those people who seem able to fit twice as much into the day as you do, or make the time to do the things you only dream of having time for, do it? If you want to manage your time more effectively, here are a few ideas to h... Read More

Managing the War of Words On Board

Posted: 4th Sep 2019

Written by: Sara Ballinger

We’ve worked with a number of teams with issues from their past which still hang in the air, never to be spoken about. Then there are the conversations no one wants to have, and the obvious truths that are being avoided. Read More

Nautilus Commercial Yacht Service Record Book

Posted: 11th Aug 2019

Written by: Nautilus International

A major attraction of Nautilus membership for yacht crew is the Nautilus International Commercial Yacht Service Record Book. If you're new to Nautilus – or new to the superyacht industry – here's how it works. Read More

Superyacht Hospitality Training - The Full 360 Degrees

Posted: 1st Aug 2019

Written by: Karen Hockney

When it comes to providing the ultimate in superyacht hospitality, technical knowledge and leadership skills are essential, but motivation is just as crucial. Luxury Hospitality have developed a full circle training approach to en... Read More

Crew Hiring Mistakes to Avoid

Posted: 23rd Jul 2019

Written by: Colette Flowerdew-Kincaid

There’s nothing worse than setting out on a long cruise with the owner or charter guests, only to realise that your new recruit may not be as good as you thought they were. Lauren Cotton, founder of yacht crew agency, Cotton Crews... Read More

How Team Talk Shapes Onboard Culture

Posted: 21st Jul 2019

Written by: Sara Ballinger

It's human nature to seek out people like us; we want to find our tribe. But this can’t happen if we only talk about our jobs, especially with superyacht crew who live and work together in such an intimate environment. Read More

Yacht Crew: Getting On Board with Millennials

Posted: 21st Jul 2019

Written by: Julia Matheson

Who exactly are we referring to when we talk about millennials? On board they are probably the majority of your crew, so if you’re struggling to understand what makes this new Generation Y tick, it’s time to find out. Read More

The Hot Seat in Maritime Simulation for Yacht Crew

Posted: 20th Jul 2019

Written by: Jenny Mathews

Technology is being implemented into nearly all aspects of everyday life, and maritime training is no exception. One could argue whether this is positive or negative, but one thing cannot be disputed: we are well and truly in the ... Read More

Using SWOT to Direct Your Next Move

Posted: 19th Jul 2019

Written by: Karine Rayson

One simple but effective tool for delivering feedback is a SWOT - an acronym for ‘strengths’ ‘weaknesses’ ‘opportunities’ and ‘threats’ - but first you need to be clear about your objectives. Read More

Perspectives on Onboard Culture in Yachting

Posted: 9th Jul 2019

Written by: OnboardOnline

Culture is one of the great intangibles all around us. When it’s good it’s great; when it’s bad, it can negatively impact service, productivity, happiness and even health. So what determines the culture on board, and how do we cha... Read More

Superyacht Crew Are Signing Up to Nautilus International in Record Numbers

Posted: 28th May 2019

Written by: Gary Crossing - Nautilus Int.

With its MCA-accredited Service Record Book and a strong history of winning employment cases, Nautilus is attracting a growing number of members in the superyacht sector. Gary Crossing looks at what the Union has to offer. Read More

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